Since we design and manufacture right here in Colorado to ensure a high quality product, all Kargo gear products come with a lifetime guarantee against material defect and workmanship.

   Our product are made with from high quality material but in the event that any problem arises we for any materials or workmanship reasons, we will promptly repair it or just send you a new one if your is not repairable at our expense.

  What we ask from you is to send us an email for shipping/repair information. You will be responsible in some cases for shipping cost. 

 

                                                                                Kargo Gear Team.

 

Returns

 

At Kargo, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we are here to help. Please review our return policy below to understand the guidelines and procedures for returning items.

 

You may return new and unused items within 30 days from the date of Shipment. Some exclusions apply, such as personalized or custom-made items. Returned items must be in their in the same condition as when you received them. If the item is not in its original condition or has been damaged, we reserve the right to refuse the return. Retuns in the US have no shipping cost, international orders can not be returned.